Yes, we take the security of our customers payments very seriously. Our website uses the latest encryption technology to ensure that all transactions are secure and protected. We also work with trusted payment providers to ensure that your payment information is kept safe and secure at all times. You can book your private villa with confidence, knowing that your payment information is safe and secure.
Our cancellation policy varies, depending on the specific villa and the time of the year. We understand that plans can change, and we strive to be as flexible as possible can circumstances allow. However, we require a certain amount of notice for cancellations in order to avoid penalties. We recommend that you review the cancellation policy for your specific villa at the time of booking, and contact us if you have any questions or concerns. We will do our best to work with you to find a solution that meets your needs.
Yes, we do offer vouchers for cancelled reservations in certain circumstances. If you need to cancel your reservation, we understand that you may still want to visit us in the future. In some cases, we may be able to offer you a voucher for a future stay, which can be used at any time within a certain period. The specific terms and conditions of the voucher will vary depending on the circumstances of your cancellation. We recommend that you contact us as soon as possible if you need to cancel or modify your reservation, so that we can work with you to find the best solution.
Yes, we are committed to promoting eco-friendly practices in our private villa listings. We understand the importance of sustainability and minimizing our impact on the environment. Many of our villas are designed with eco-friendly features such as solar panels, we don’t use plastic items and we use energy-efficient appliances. We also encourage our guests to practice eco-friendly habits during their stay, such as conserving water and electricity, recycling, and reducing waste. We believe that by working together, we can help to protect the environment and create a more sustainable future.
We are member to Zero Waste Practice and we keep going!